🚨 Notice: Shipping to the Middle East is temporarily suspended due to a significant increase in shipping fees caused by elevated risks in the region. As a result, we are unable to offer service to this region at this time.
- Product name: Stay Pretty Eco Bag
- Brand: HAPA KRISTIN
📦 Where’s my order? Let’s break it down!
We know you’re excited to receive your new lenses, so here’s everything you need to know about our shipping process!
Shipping rates & delivery times
To the United States
-
Orders under $60 → $4.99 USD (5-15 business days)
-
Orders $60 and over → FREE! (5-15 business days)
Rest of the world 🌍
-
Orders under $39.99 → $11.99 USD (Express: 2-7 business days / Standard: 7-15 business days)
-
Orders $40 - $74.99 → $7.99 USD (Express: 2-7 business days / Standard: 7-15 business days)
-
Orders $75 and over → FREE! (Express: 2-7 business days / Standard: 7-15 business days)
🚨️ Important Notice for US Customers: Customs inspections for e-commerce shipments in the U.S. have recently increased, resulting in more frequent checks. As a result, our delivery time to the U.S. has been updated as follows:
- 5–15 business days (typical)
- Up to 30 days if selected for customs inspection
After your USPS tracking number is assigned and the status shows “Ready for onboard,” please note that tracking updates will not appear while is still undergoing customs clearance. Even though the package has arrived in the US, no updates will be available until it is released.Once your shipment clears customs, tracking updates will resume.We truly appreciate your patience and understanding.
Order processing time
Orders placed before 5 PM PDT are processed same-day (Mon-Fri). Otherwise, your order will be processed the next business day.
We want to get your order out as quickly as possible, but please be aware that each brand has its own processing time— Here’s a quick guide:
⚡️ Express — in stock and ready to ship
Hapa, Gemhour, Chuu, Dearish, Wense, Mimundo, Idol Lens
🚚 Standard — ships within 1-6 business days
Lens Very, Eyesm, ANN365
🛒 Pre-order — may take up to 3 weeks to be restocked
Olola, Clalen, Neovision, MyFIPN, Ann 365's Anndora Weighted lens series, Lens Very's No-owner Weighted lens series
Notice: Orders placed at the end of each month may take a few additional days to process due to our vendor's schedules. Thank you for your patience ❤️
❌ Locations currently unavailable
Due to specific local customs and shipping regulations, we’re unable to ship to the following regions:
🌍 Asia: India, Kazakhstan, Korea
🌍 Africa: Mali, Republic Democratic of the Congo
🌎 America: Brazil, Guam, Hawaii, Peru, Puerto Rico, Venezuela
🌍 Europe: Germany, Hungary, Iceland, Italy, Portugal, Romania, Russia, Spain, Türkiye, Ukraine
🌍 Middle East: Bahrain, Egypt, Israel, Iran, Iraq, Kuwait, Lebanon, Oman, Palestine, Qatar, Saudi Arabia, UAE
Delivery guidelines
🚫 No PO Boxes, Uni BOX, CMC or shared addresses. Please use a secure and valid shipping address to avoid delivery issues!
Note: If your carrier is DABONEA, once the package reaches your country, it will be handed over to USPS (U.S. orders) or a local carrier (varies by country). You can track your order using the local carrier tracking number shown in red at the top right corner of your order page.
Customs & import fees
Destination countries may levy taxes or require a TAX ID and additional documentation for your purchased goods, and the recipient is responsible for both. Myeotd is not responsible for unpaid customs fees and will not provide refunds for orders returned due to customs issues. Please check your country’s customs policies before placing your order.
Customs duties and taxes are collected and processed directly by the destination country’s customs authority. Once paid, these charges are non-refundable, and we’re unable to issue refunds or gift cards for them.
International shipments may be opened and inspected by customs authorities when required. As these processes are handled entirely by local customs, we’re unfortunately unable to take responsibility for any delays or provide refunds for delays caused by customs inspections.
📦 U.S. Customers – As of Aug 29 2025, US orders are subject to tariffs. These customs fees are collected directly at checkout.
📦 E.U. Customer – EU orders are subject to customs fees. The customer is responsible for these fees. From 1 July 2026: €3 customs duty + any applicable local import fee or VTA, collected upon delivery.
Exception : Sweden, Denmark, the Netherlands & Norway
Important ⚠️ Duties and taxes are collected at checkout for your order. However, due to a carrier-related issue, a small number of shipments may be incorrectly charged import duties or taxes again upon delivery.
If this happens, please complete the payment to receive your package, then contact our Customer Support team with a copy of your payment receipt. We will refund the duties and taxes that were originally collected at checkout.
Unfortunately, we are unable to identify in advance which shipments may be affected. We sincerely apologize for any inconvenience and appreciate your understanding.
What if my package is delayed?
We work hard to ensure smooth deliveries, but sometimes hiccups happen! If your package is taking longer than expected:
✔️ Please contact the shipping provider directly using your tracking number. If the carrier cannot locate your order, contact us, and we’ll investigate the issue.
✔️ If customs or local courier delays occur, we appreciate your patience ❤️
🚨 Myeotd is not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, customs, failure to pickup package on time etc. If the package cannot be delivered due to the customer's inaction or error, the order cannot be refunded but the customer can choose between a Gift Card refund or have the order resent. Only one replacement can be offered per failed delivery.
Thank you for trusting us! If you have any questions, just reach out—we’re always here to help!
For more details, please check our FAQ: FAQ Link
Measurements explained!
Let’s break down some of the important terms you’ll see when picking the perfect lenses for your eyes!
- Diameter (DIA): the total diameter of the lens, including the transparent part that covers your eye. Bigger lenses = more coverage!
- Graphic Diameter (G.DIA): the diameter of the graphic / colored part of the lens — the colored or patterned area that you see when you look at the lens. Bigger graphic diameter = more doll-like look!
G.DIA Guide 🔍
Here’s how different G.DIA sizes will look :
1️⃣ G.DIA < 13.3mm = Natural Look
These sizes will make your eyes pop but still look super natural and soft.
2️⃣ G.DIA 13.4mm – 14.0mm = Noticeable look
A little bigger for a more noticeable effect, but still elegant and bold!
3️⃣ G.DIA > 14.0mm = Very Noticeable look
These are great if you want a dramatic, striking effect. Your eyes will definitely stand out!
Note: these guidelines are just a reference — the perfect G.DIA depends on your unique iris size and the look you want to achieve! ✨
- Base Curve(BC): the radius of the back of the lens — the part that fits snugly on your eye. People’s average BC is around 8.5–8.7mm. If your BC isn’t the right fit for your eye, the lens might move around and could scratch your eye. Ouch! So, make sure you choose the right BC for your perfect fit! 💖
Water content explained!
Water content in contact lenses is super important! It helps your lenses keep their shape and stay comfy in your eyes. Let’s dive into the two types of water content: Low vs. High!
💧 Low water content
advantages
- Comfortable for longer wear — ideal for all-day comfort!
- Less sensitive to environmental changes — no worries about dryness!
- Low protein buildup — keeping your lenses fresh!
- Compatible with any lens care product — easy peasy!
disadvantages
- Lower Dk (oxygen permeability) — less oxygen gets to your eyes.
- Less flexible — not as stretchy as high water lenses.
- Thin and tricky to handle — be careful when putting them in or taking them out!
💧 High Water Content
advantages
- Feels comfy when you first wear them — soft and smooth from the get-go!
- Higher Dk — more oxygen for your eyes, keeping them fresh!
- Quick to bounce back — they regain their shape fast if they get squished.
disadvantages
- Fragile — handle with care!
- Less flexible — not as stretchy as high water lenses.
Expiration date explained!
Keep your lenses fresh and safe by checking these important dates ✨
Expiration dates are expressed as YY-MM-DD. For example:
⌛ 31-08-01 indicates the expiry date. The lenses will expire on August 31, 2031. As long as the expiration date hasn’t passed, the lenses are safe to open and use! ✅
🏭 24-08-02 refers to the manufacturing date, which means the lenses were made on August 2, 2024.
The frequency indicates the usage length from the date you open the lens package. Even if you use the lenses only once in a while, remember to dispose of them once the frequency has passed! Frequency depends on the lens' water content and material.
Quantity is the number of lenses in each package. For example, a 1-month pack might come with 2 lenses (one for each eye!).
Wear & Care 101
Wash Your Hands! 🧼
Always wash your hands thoroughly with soap and water and dry them before and after handling your colored contacts. Clean hands = happy eyes!
Handle With Care 💖
Only use your fingertips to handle your lenses — this prevents damage. Be gentle, they’re delicate!
Check for Tears 🔍
Never put on a lens if it has any tears or signs of damage. We want to keep your eyes safe and comfy!
Only Use Contact Solution 💧
Always rinse your lenses with contact lens solution — never water or other liquids! It’s the safest way to keep them clean.
Clean, Rinse & Disinfect 🧴
After you remove your lenses, clean, rinse, and disinfect them with multipurpose solution. This will help avoid discomfort and prevent infections!
Apply Make-up After 💄
For comfort and to avoid irritation, apply your make-up only after putting your lenses on. This helps avoid any makeup getting on your lenses!
No Swimming or Sleeping 🚫
Don’t wear your lenses while swimming or sleeping. Your eyes need a break, and lenses shouldn’t be exposed to water or closed-eye pressure!
Limit Wear Time ⏰
We don’t recommend wearing your lenses for more than 6 hours at a time. Give your eyes a rest to stay fresh and happy!
Remove at Discomfort 🚨
If you feel any discomfort or notice redness, remove your lenses immediately. Your eyes are telling you they need a break. If you experience any pain or signs of infection, please consult a doctor right away. Better safe than sorry!
How to Check if Your Lenses Are Upside-Down?
Check the edge of your lens:
- If the edges form a nice U-shape (like a bowl), it’s the right side!
- If the edges flare out, it’s upside-down!
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Next restock: August 25
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- Product name: Stay Pretty Eco Bag
- Brand: HAPA KRISTIN
📦 Where’s my order? Let’s break it down!
We know you’re excited to receive your new lenses, so here’s everything you need to know about our shipping process!
Shipping rates & delivery times
To the United States
-
Orders under $60 → $4.99 USD (5-15 business days)
-
Orders $60 and over → FREE! (5-15 business days)
Rest of the world 🌍
-
Orders under $39.99 → $11.99 USD (Express: 2-7 business days / Standard: 7-15 business days)
-
Orders $40 - $74.99 → $7.99 USD (Express: 2-7 business days / Standard: 7-15 business days)
-
Orders $75 and over → FREE! (Express: 2-7 business days / Standard: 7-15 business days)
🚨️ Important Notice for US Customers: Customs inspections for e-commerce shipments in the U.S. have recently increased, resulting in more frequent checks. As a result, our delivery time to the U.S. has been updated as follows:
- 5–15 business days (typical)
- Up to 30 days if selected for customs inspection
After your USPS tracking number is assigned and the status shows “Ready for onboard,” please note that tracking updates will not appear while is still undergoing customs clearance. Even though the package has arrived in the US, no updates will be available until it is released.Once your shipment clears customs, tracking updates will resume.We truly appreciate your patience and understanding.
Order processing time
Orders placed before 5 PM PDT are processed same-day (Mon-Fri). Otherwise, your order will be processed the next business day.
We want to get your order out as quickly as possible, but please be aware that each brand has its own processing time— Here’s a quick guide:
⚡️ Express — in stock and ready to ship
Hapa, Gemhour, Chuu, Dearish, Wense, Mimundo, Idol Lens
🚚 Standard — ships within 1-6 business days
Lens Very, Eyesm, ANN365
🛒 Pre-order — may take up to 3 weeks to be restocked
Olola, Clalen, Neovision, MyFIPN, Ann 365's Anndora Weighted lens series, Lens Very's No-owner Weighted lens series
Notice: Orders placed at the end of each month may take a few additional days to process due to our vendor's schedules. Thank you for your patience ❤️
❌ Locations currently unavailable
Due to specific local customs and shipping regulations, we’re unable to ship to the following regions:
🌍 Asia: India, Kazakhstan, Korea
🌍 Africa: Mali, Republic Democratic of the Congo
🌎 America: Brazil, Guam, Hawaii, Peru, Puerto Rico, Venezuela
🌍 Europe: Germany, Hungary, Iceland, Italy, Portugal, Romania, Russia, Spain, Türkiye, Ukraine
🌍 Middle East: Bahrain, Egypt, Israel, Iran, Iraq, Kuwait, Lebanon, Oman, Palestine, Qatar, Saudi Arabia, UAE
🚨 Notice: Shipping to the Middle East is temporarily suspended due to a significant increase in shipping fees caused by elevated risks in the region. As a result, we are unable to offer service to this region at this time.
Delivery guidelines
🚫 No PO Boxes, Uni BOX, CMC or shared addresses. Please use a secure and valid shipping address to avoid delivery issues!
Note: If your carrier is DABONEA, once the package reaches your country, it will be handed over to USPS (U.S. orders) or a local carrier (varies by country). You can track your order using the local carrier tracking number shown in red at the top right corner of your order page.
Customs & import fees
Destination countries may levy taxes or require a TAX ID and additional documentation for your purchased goods, and the recipient is responsible for both. Myeotd is not responsible for unpaid customs fees and will not provide refunds for orders returned due to customs issues. Please check your country’s customs policies before placing your order.
Customs duties and taxes are collected and processed directly by the destination country’s customs authority. Once paid, these charges are non-refundable, and we’re unable to issue refunds or gift cards for them.
International shipments may be opened and inspected by customs authorities when required. As these processes are handled entirely by local customs, we’re unfortunately unable to take responsibility for any delays or provide refunds for delays caused by customs inspections.
📦 U.S. Customers – As of Aug 29 2025, US orders are subject to tariffs. These customs fees are collected directly at checkout.
📦 E.U. Customer – EU orders are subject to customs fees. The customer is responsible for these fees. From 1 July 2026: €3 customs duty + any applicable local import fee or VTA, collected upon delivery.
Exception : Sweden, Denmark, the Netherlands & Norway
Important ⚠️ Duties and taxes are collected at checkout for your order. However, due to a carrier-related issue, a small number of shipments may be incorrectly charged import duties or taxes again upon delivery.
If this happens, please complete the payment to receive your package, then contact our Customer Support team with a copy of your payment receipt. We will refund the duties and taxes that were originally collected at checkout.
Unfortunately, we are unable to identify in advance which shipments may be affected. We sincerely apologize for any inconvenience and appreciate your understanding.
What if my package is delayed?
We work hard to ensure smooth deliveries, but sometimes hiccups happen! If your package is taking longer than expected:
✔️ Please contact the shipping provider directly using your tracking number. If the carrier cannot locate your order, contact us, and we’ll investigate the issue.
✔️ If customs or local courier delays occur, we appreciate your patience ❤️
🚨 Myeotd is not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, customs, failure to pickup package on time etc. If the package cannot be delivered due to the customer's inaction or error, the order cannot be refunded but the customer can choose between a Gift Card refund or have the order resent. Only one replacement can be offered per failed delivery.
Thank you for trusting us! If you have any questions, just reach out—we’re always here to help!
For more details, please check our FAQ: FAQ Link
Measurements explained!
Let’s break down some of the important terms you’ll see when picking the perfect lenses for your eyes!
- Diameter (DIA): the total diameter of the lens, including the transparent part that covers your eye. Bigger lenses = more coverage!
- Graphic Diameter (G.DIA): the diameter of the graphic / colored part of the lens — the colored or patterned area that you see when you look at the lens. Bigger graphic diameter = more doll-like look!
G.DIA Guide 🔍
Here’s how different G.DIA sizes will look :
1️⃣ G.DIA < 13.3mm = Natural Look
These sizes will make your eyes pop but still look super natural and soft.
2️⃣ G.DIA 13.4mm – 14.0mm = Noticeable look
A little bigger for a more noticeable effect, but still elegant and bold!
3️⃣ G.DIA > 14.0mm = Very Noticeable look
These are great if you want a dramatic, striking effect. Your eyes will definitely stand out!
Note: these guidelines are just a reference — the perfect G.DIA depends on your unique iris size and the look you want to achieve! ✨
- Base Curve(BC): the radius of the back of the lens — the part that fits snugly on your eye. People’s average BC is around 8.5–8.7mm. If your BC isn’t the right fit for your eye, the lens might move around and could scratch your eye. Ouch! So, make sure you choose the right BC for your perfect fit! 💖
Water content explained!
Water content in contact lenses is super important! It helps your lenses keep their shape and stay comfy in your eyes. Let’s dive into the two types of water content: Low vs. High!
💧 Low water content
advantages
- Comfortable for longer wear — ideal for all-day comfort!
- Less sensitive to environmental changes — no worries about dryness!
- Low protein buildup — keeping your lenses fresh!
- Compatible with any lens care product — easy peasy!
disadvantages
- Lower Dk (oxygen permeability) — less oxygen gets to your eyes.
- Less flexible — not as stretchy as high water lenses.
- Thin and tricky to handle — be careful when putting them in or taking them out!
💧 High Water Content
advantages
- Feels comfy when you first wear them — soft and smooth from the get-go!
- Higher Dk — more oxygen for your eyes, keeping them fresh!
- Quick to bounce back — they regain their shape fast if they get squished.
disadvantages
- Fragile — handle with care!
- Less flexible — not as stretchy as high water lenses.
Expiration date explained!
Keep your lenses fresh and safe by checking these important dates ✨
Expiration dates are expressed as YY-MM-DD. For example:
⌛ 31-08-01 indicates the expiry date. The lenses will expire on August 31, 2031. As long as the expiration date hasn’t passed, the lenses are safe to open and use! ✅
🏭 24-08-02 refers to the manufacturing date, which means the lenses were made on August 2, 2024.
The frequency indicates the usage length from the date you open the lens package. Even if you use the lenses only once in a while, remember to dispose of them once the frequency has passed! Frequency depends on the lens' water content and material.
Quantity is the number of lenses in each package. For example, a 1-month pack might come with 2 lenses (one for each eye!).
Wear & Care 101
Wash Your Hands! 🧼
Always wash your hands thoroughly with soap and water and dry them before and after handling your colored contacts. Clean hands = happy eyes!
Handle With Care 💖
Only use your fingertips to handle your lenses — this prevents damage. Be gentle, they’re delicate!
Check for Tears 🔍
Never put on a lens if it has any tears or signs of damage. We want to keep your eyes safe and comfy!
Only Use Contact Solution 💧
Always rinse your lenses with contact lens solution — never water or other liquids! It’s the safest way to keep them clean.
Clean, Rinse & Disinfect 🧴
After you remove your lenses, clean, rinse, and disinfect them with multipurpose solution. This will help avoid discomfort and prevent infections!
Apply Make-up After 💄
For comfort and to avoid irritation, apply your make-up only after putting your lenses on. This helps avoid any makeup getting on your lenses!
No Swimming or Sleeping 🚫
Don’t wear your lenses while swimming or sleeping. Your eyes need a break, and lenses shouldn’t be exposed to water or closed-eye pressure!
Limit Wear Time ⏰
We don’t recommend wearing your lenses for more than 6 hours at a time. Give your eyes a rest to stay fresh and happy!
Remove at Discomfort 🚨
If you feel any discomfort or notice redness, remove your lenses immediately. Your eyes are telling you they need a break. If you experience any pain or signs of infection, please consult a doctor right away. Better safe than sorry!
How to Check if Your Lenses Are Upside-Down?
Check the edge of your lens:
- If the edges form a nice U-shape (like a bowl), it’s the right side!
- If the edges flare out, it’s upside-down!
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quality & safety
Our first priority is our customers' health & safety.
Our lens brands are all compliant with health and safety regulations.
All of the manufacturers have received various international health certifications.
Not sure where to start?