shipping info
📦 Where’s my order? Let’s break it down!
We know you’re excited to receive your new lenses, so here’s everything you need to know about our shipping process!
Shipping rates & delivery times
To the United States
Orders under $60 → $4.99 USD (5-15 business days)
Orders $60 and over → FREE! (5-15 business days)
To All Other Countries 🌍
Orders under $40 → $11.99 USD (2-7 business days)
Orders $40 - $74 → $7.99 USD (2-7 business days)
Orders $75 and over → FREE! (2-7 business days)
Order processing time
We want to get your order out as quickly as possible, but please be aware that each brand has its own processing time— Here’s a quick guide:
⚡️ Express Shipping— in stock and ready to ship
Hapa, Gemhour, Chuu, Dearish, Wense, Mimundo
🚚 Standard Shipping— ships within 1-6 business days
Lens Very, Idol Lens, Eyesm, ANN365, MyFIPN
🛒 Pre-order— may take up to 3 weeks to be restocked
Olola, Clalen, Neovision, Ann 365's Anndora Weighted lens series
Notice: Orders placed at the end of each month may take a few additional days to process due to our vendor's schedules. Thank you for your patience ❤️
❌ Locations currently unavailable
🌍 Asia: India, Korea
🌍 Europe: Germany, Hungary, Iceland, Italy, Malta, Portugal, Romania, Russia, Spain
🌍 Middle East: Egypt, Israel, Iran, Iraq, Lebanon, Palestine
🌎 Americas & Others: Brazil, Guam, Hawaii, Puerto Rico, Venezuela
Delivery guidelines
🚫 No PO Boxes, Uni BOX, or shared addresses. Please use a secure and valid shipping address to avoid delivery issues!
Note: If your carrier is DABONEA, once the package reaches your country, it will be handed over to USPS (U.S. orders) or UPS (rest of the world). You can track your order using the local carrier tracking number shown in red at the top right corner of your order page.
Customs & import fees
Destination countries may levy taxes or require a TAX ID and additional documentation for your purchased goods, and the recipient is responsible for both. Myeotd is not responsible for unpaid customs fees and will not provide refunds for orders returned due to customs issues. Please check your country’s customs policies before placing your order.
📦 U.S. Customers – Shipping & Customs Update Regarding Tariffs As of Aug 29, US orders are subject to tariffs upon delivery. These charges are solely imposed by local authorities and are the recipient’s responsibility.
What if my package is delayed?
We work hard to ensure smooth deliveries, but sometimes hiccups happen! If your package is taking longer than expected:
✔️ Please contact the shipping provider directly using your tracking number. If the carrier cannot locate your order, contact us, and we’ll investigate the issue.
✔️ If customs or local courier delays occur, we appreciate your patience ❤️
🚨 Myeotd is not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, customs, failure to pickup package on time etc. If the package cannot be delivered due to the customer's inaction or error, the order cannot be refunded but the customer can choose between a Gift Card refund or have the order resent. Only one replacement can be offered per failed delivery.
Thank you for trusting us! If you have any questions, just reach out—we’re always here to help!
For more details, please check our FAQ: FAQ Link
