shipping info
📦 Where’s my order? Let’s break it down!
We know you’re excited to receive your new lenses, so here’s everything you need to know about our shipping process!
Shipping rates & delivery times
To the United States
Orders under $60 → $4.99 USD (4-15 business days)
Orders $60 and over → FREE! (4-15 business days)
To All Other Countries 🌍
Orders under $40 → $11.99 USD (2-7 business days)
Orders $40 - $74 → $7.99 USD (2-7 business days)
Orders $75 and over → FREE! (2-7 business days)
Order processing time
We want to get your order out as quickly as possible, but please be aware that each brand has its own processing time— Here’s a quick guide:
⚡️ Express Shipping— in stock and ready to ship
Hapa, Gemhour, Chuu, Dearish, Wense, Mimundo
🚚 Standard Shipping— ships within 1-6 business days
Olola, Lens Very, Idol Lens, Clalen, Neovision, Eyesm, ANN365
Notice: Orders placed at the end of each month may take a few additional days to process due to our vendor's schedules. Thank you for your patience ❤️
❌ Locations currently unavailable
🌍 Asia: India, Vietnam
🌍 Europe: Germany, Hungary, Iceland, Italy, Portugal, Romania, Russia, Spain, Türkiye
🌍 Middle East: Egypt, Israel, Iran, Iraq, Palestine
🌎 Americas & Others: Brazil, Guam, Hawaii, Puerto Rico, Venezuela
Delivery address guidelines
🚫 No PO Boxes, Uni BOX, or shared addresses. Please use a secure and valid shipping address to avoid delivery issues!
Customs & import fees
Destination countries may levy taxes on your purchased goods, which the receiver will be responsible for. Myeotd is not responsible for unpaid customs taxes, and will not provide refunds for orders sent back due to customs issues. Please check your country’s customs policies before placing your order.
What if my package is delayed?
We work hard to ensure smooth deliveries, but sometimes hiccups happen! If your package is taking longer than expected:
✔️ Please contact the shipping provider directly using your tracking number. If the carrier cannot locate your order, contact us, and we’ll investigate the issue.
✔️ If customs or local courier delays occur, we appreciate your patience ❤️
🚨 Myeotd is not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, customs, failure to pickup package on time etc. If the package cannot be delivered due to the customer's inaction or error, the order cannot be refunded but the customer can choose between a Gift Card refund or have the order resent, free of charge. Only one replacement can be offered per failed delivery.
Thank you for trusting us! If you have any questions, just reach out—we’re always here to help!
For more details, please check our FAQ: FAQ Link
